I implemented the scheduled notification feature by following the Adalo YouTube video “Scheduling Notifications in Adalo: Holiday Building Series – Part 3.”
I followed the steps shown in the video and confirmed the following points:
I am using Schedule Notification to create scheduled notifications.
For the notification time, I changed the date/time format to “No Formatting.”
The recipient was initially set to the Logged-in User.
However, since there have been past forum reports stating that self-targeted scheduled notifications may not work, I also tested sending notifications to other users, but they were still not delivered.
I store the Job ID in the database so that scheduled notifications can be canceled later.
Using Trigger Notification, I confirmed that immediate notifications are successfully delivered to other users, so notification permissions should be properly granted.
For scheduled notification testing, I tried multiple cases:
5 minutes from now
30 minutes from now
A custom time selected using a picker
In all cases, the notifications were not delivered.
In the video, it appeared that user role/permission control was applied.
However, to simplify troubleshooting, I did not apply any user permission or role restrictions, so notifications should be sendable by anyone.
At this point, I’m not sure what could be causing the issue.
I would really appreciate any insights or suggestions from the community.
Apologies in advance if anything sounds awkward, as this was translated from Japanese.
I’ve heard that an issue was identified around February and was quickly fixed around March. However, notifications were not being delivered properly at that time, so taking that bug into account, I tried sending notifications not only to myself but also to other users, and it still didn’t work.
Are you checking through the previewer?
I’m testing the app on real devices by downloading it via iOS TestFlight and as an Android tester. In that setup, Trigger Notifications that are sent immediately are delivered correctly.
Has the user been active in the app for around 2 weeks?
If simply logging in counts as being “active,” then I believe the user should qualify. I log in and send notifications to myself (the logged-in user), so I assume the user is considered active.
I have also checked the help documentation. However, there doesn’t seem to be a Japanese version of the Scheduled Notifications documentation yet, so I translated it myself and watched the video linked there. I’m wondering if the issue might be related to how the notification time is specified. For example, since Japan is 9 hours ahead (JST, UTC+9), do I need to take the time difference into account when setting the notification time?
I’m wondering if there might be a time difference related to the server time that sends notifications for scheduled events. That said, since more than a full day has passed and the notification still hasn’t arrived, I feel that even if there were a time zone issue, it shouldn’t result in the notification not being delivered at all.
This is making the issue even more confusing.
Are there any other points or areas I should be looking into?
Thank you for reading.
Since trigger push notifications works which you mentioned, I’m not sure why scheduled notifications doesn’t works. Could you DM me your app url to have a look and share with the team?
Noted and I’ll let the team know, apologies for that!