Scheduled Push Notifications to Self Not Working (Job ID Created, No Delivery)

I’m running into an issue with scheduled push notifications and would appreciate insight from anyone who has this working.

I’m building an app for our campground where users can schedule activities. The scheduling portion is working correctly. What I’m trying to implement is a 15-minute push reminder before the activity start time.

The intended flow is:

User taps “Set Notification”
App creates a scheduled push notification
User receives that notification 15 minutes before the activity.

From what I understand, this previously required third-party APIs, but with Adalo’s newer Scheduled Notifications feature, this should now be possible natively.

I found this KB article and followed it carefully:
https://help.adalo.com/action-basics/notifications/scheduled-notifications/create-scheduled-notification-on-trigger#schedule-the-notification

According to the documentation, creating a scheduled notification on trigger should allow this to work. However, I cannot get a user to receive a scheduled push notification that they created for themselves.

Here’s what I can confirm:

• A Job ID is successfully created when the scheduled notification is triggered
• Push notifications work between different users in TestFlight
• Group notifications work, as long as the sender is excluded

Specifically:

  1. UserA → UserB works

  2. UserB → UserA works

  3. UserA → Group works (if UserA is excluded)

  4. UserA → UserA creates a Job ID but no notification is ever delivered

This failure occurs regardless of state:

  • App open

  • App minimized

  • App fully closed

  • iPhone screen off

In my test collection, you can see entries like:

  • “Kermit to Godzilla” → works

  • “Godzilla to Kermit” → works

  • “Godzilla to Godzilla” → does not deliver

  • “Kermit to Kermit” → does not deliver

So it appears the system will not deliver a scheduled push notification to the same user who triggered it, even though the Job ID confirms the scheduled job is created.

My questions:

• Is self-targeted scheduled push supported?
• Is there an additional configuration requirement I’m missing?
• Has anyone successfully implemented 15-minute self-reminders without third-party services?

I’m about 15 hours into troubleshooting this and want to confirm whether this is configuration error on my end or an architectural limitation of Adalo’s notification system.

Any insight would be greatly appreciated.

Hi @stoyandsons,

Welcome to the community! :tada:

The help document got unlisted as there’re some corrections needed. Currently the scheduled notifications doesn’t get sent to the one who triggers it which is the logged in user. In the unlisted help document, it’s mentioned that logged in user can receive the notification but it’s not working as it is where the push notifications rules still applies. It might be a bug or a feature request and there’s a discussion going with Adalo Software Engineer, Jimmy (the one who developed scheduled notifications feature) in an internal Slack channel. I’ll keep here posted on new updates and apologies for the inconvenience caused!

Thank you and have a great day!

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Thanks for the update! Hopefully it gets fixed at some point, it would be a really great feature if they can get it working. Thanks!

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Hi @stoyandsons,

Apologies for the delay here!

Got confirmed with the Adalo Software Engineer, Jimmy that this is a bug which is being worked on and there will be an update very soon! Once it’s resolved, the help doc will get available back again too!

We’ll keep you updated here!

Thank you and have a great day!

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Awesome! Thanks for the update!

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@stoyandsons, @Santiago, @zhenyarudskiy : This bug should be fixed now! Could you confirm? Thank you and have a great day!

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So far so good, it worked on my test account. Will let you know if it doesn’t work on the other accounts. Thanks!

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That’s great to hear Jeff! Thanks for the update and let here know if you see any issues with it, thank you and have a great day!

@stoyandsons, here’s the help docs too that will help you setting things up!