Support not answering (#205993775)


I posted 2 weeks ago for an issue on Android compilation, you invited me to open a ticket. However, I don’t have any answer on it. It’s ticket #205993775 . I know forums is not a good way to post my message but I don’t have any answer otherwise.

It’s very annoying for us not be able to release our app for 2 weeks.

Can we get a status update on it please ?

Thanks !

I’m sorry that you did not receive a response. I can tell from the ticket’s history that there was a bug created for this and that it is currently being worked on by the dev team to resolve.

We are working towards implementing a better system to update the ticket status for bug reports so that you may follow the progress. sorry for the inconvenience caused.

Hi Colin,

Thanks for your answer and all the information. Looking forward for your new support system :relaxed:

Have a nice day :slightly_smiling_face: