[URGENT HELP NEEDED] Switching from Legacy Pro to Professional Plan

[AllanG]

Hi guys,

I haven’t been active on Adalo news so the plan change is a sudden shock to me.

I’ve been on the Legacy Pro ($468) annual plan; it was renewed in May 21st this year. Now that I have to change plans, I have to go with the Professional plan to maintain my native apps for $624.

However, when I proceed to checkout, I’m told to pay the full $624. I should only be paying for the remainder of my billing cycle, or 624-468. What’s going on here and how do I make sure I’m paying the right amount?

No response from Adalo support email.

I’d appreciate any help. Thank you.

[Flawless]

Pricing issues should be directed to Adalo, nothing we can do here in the forum. Did you send adalo an email or did you submit a support ticket? It’s important that you submit a ticket, not an email.

If you sent an email, I would advise you to submit a support ticket instead.

[AllanG]

Problem solved.

[Horacio]

I have the same problem yet