Very slow native apps

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1

Hi!

I have an event app that has been published on both iOS and Android for almost 4 years. New updates and features have been released regularly. The app has worked great, but recently the native app has become extremely slow. It hangs and takes a long time to load data and screens. In the meantime, the WebApp works great and is faster than ever.

Does anyone have an idea or thought about what could be causing the Native apps to be slow, while the WebApp is not? It is the native apps that I want to be fast.

It seemed very strange that the WebApp is so fast, while the native app is slow. On this forum I read a lot about it being the other way around (better performance on the native app). It also seemed strange that the problem would just suddenly occur without any major changes from the development side.

Here is some more info if it helps to understand the problem:

  • The app is an event app
  • It is especially the database for the event program that makes the app slow. But it should be added that no other databases are very fast in native.
  • I have tried to rebuild the database and re-implement the components in an attempt to improve performance. It did not help.
  • I have tried to reduce the amount of data in the database to check if that is the challenge.

Hope you wise people have the opportunity to come up with thoughts, ideas or suggestions for solutions.

2

Hi @stg,

Sorry to hear about this. It might be a good idea to submit a ticket here: Right Desk.

@CH_Team is aware that some has such an issue.

Best,
Victor.

3

Thanks for the response Victor!

I’ve tried to submit a ticket before, but didn’t get any good answers. I’ll try again.

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4

I have the same issue! Since January my native apps are super lagging and slow. Optimized a ton and it seemingly only became worse. Also no help from Support besides the standard Doc links.
@CH_Team How can we flag this to the appropriate team?

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5

Just curious are you legacy builder or 2.0?

6

My app was created so long ago that it is built in legacy builder.

7

I recently just moved my app from legacy finally over to the new builder and two weeks ago my app was loading really fast and was working so much smoother. Today and the past few days my app has been really laggy for some reason. Thanks for replying I was just curious.

8

Sounds like a solution might be to switch to a responsive app builder. How is the speed of your app today @kdy294?