Web View issue – screens not loading and app becomes unresponsive

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1

Hi everyone,
I’m having an issue in my app: every screen that uses the Web View component doesn’t load. As soon as I open the screen, the app becomes a blank screen and I can’t move forward or back.

Has anyone else experienced this problem? Is there any workaround or fix for it?

Thanks in advance for your help!

2

same, i was troubleshooting for over an hour, until i saw you posted this, so it’s not just me.!!!

3

Hey All,

We are looking into this and will provide an update as soon as possible.

If you have not already, please submit a ticket with the necessary steps to reproduce and the affected platform in order to assist the team in identifying the cause of the behavior.

Thanks!

-Jessi

4

Hi,

Our team has deployed a fix, and the WebView component is now working as intended. If you’re still experiencing any issues, please submit a support ticket, and we’ll be happy to assist you further.

Thanks,
Vagisha

5

Hi Vagisha,

Thank you for the update. Everything is now working fine. I really appreciate the quick fix and support.

Best regards,

Marcelo

6

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