25s timeout on askChatgpt custom action

Get Help External Collections, Custom Actions & Collections
1

Hi,

Almost all of my “ask chatGPT” actions fail with no response (Adalo native feature).
After contacting support with absolutely no help to resolve the issue, I finally found out the root cause by myself.

I discovered that we can edit the ask chatGPT api call:

Capture d’écran 2023-11-02 à 21.55.00
Capture d’écran 2023-11-02 à 21.55.001880×1302 154 KB

I used it that to test a typical prompt made by my app. And the result is that it times out after 25s:

Capture d’écran 2023-11-02 à 21.41.09
Capture d’écran 2023-11-02 à 21.41.091910×738 43.2 KB

I tried setting the temperature or the max number of tokens, but there is no simple solution to reduce the time it takes to perform the request.

I’m using 3.5-turbo which is supposed to be fast…

What can I do ?

Thanks !

2

Ok I found a solution. For anyone having the same issue, go to your openai API account and try to move up to TIER2 (50$ spent) and TIER3 (100$ spent) for rate limit. It improves the time openai API calls take.