So I have 2 accounts that for some reason I thought it was a great idea to make a team with. I haven’t been on Adalo in a while and wanted my personal account separate from my work account so I removed the teams feature and paid for my account. Now the app I created while it was setup as a team is now gone, I can access it from the link given by adalo but neither of my accounts show the app anymore. I need this app back. Does anyone know how to fix this?
Hi @Drearystate,
I would recommend to contact support: Submit a Support Ticket
Best regards, Victor.
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I submitted a ticket. Do you know how long it takes to get a response? I was supposed to present at least these first few features today, but that looks like a no go.
So I’m guessing they get around to tickets whenever it’s convenient…
Does anyone else know a solution to this issue? It’s been 4 days with no response from Adalo.
Hey @Drearystate,
We will respond to you as soon as we can. Our team is not online on the weekend, so it likely has been only ~1 business day.
I’ll be sure this gets responded to today.
I have already begun rebuilding the app. By the time it has been responded to I will have it rebuilt I believe
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