Apps not working

Get Help
21

Any update from the development team?

1 Like
22

Hi all,

I’ve filed a bug yesterday (same time I’ve posted, around 11AM UTC). I’ve got the reply from Ashley the same day that the issue could be reproduced and she’s created the ticket for dev team to fix.

I suspect that the bug is related to recent cloud provider change from Heroku to AWS. Seems not all settings have been updated properly. However it seems that @sebastas has something different…

Best regards, Victor.

2 Likes
23

Thanks @Victor for tackling this. The team is working on a solution and hopefully we will have it resolved soon! The only current work around that I have found is to remove the place holder image or do not include a place holder image file for the time being.

2 Likes
24

@ashley thanks a lot for the update!

25

Thanks, @Victor & @ashley, looking forward to the solution.

1 Like
26

Thanks everyone for your patience! This issue has been resolved by our dev team and you should now be able to place your Placeholder images back in and there be no crashes. You will need to queue a new build to fix this bug.

5 Likes
27

Confirmed fixed! Thanks for the quick fix

28

Default values in Dropdowns also not working @ashley :(. Always appears “Select” if max number of items is 1. Used to work fine.

29

This sounds like a different issue. Please start another thread or if you believe it to be a bug please send a support ticket to Submit a Support Ticket

1 Like
30

I think I did, not sure where I can see the tickets I have created :/.

31

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.