I’m getting an image format error in trying to upload an image via the backend interface even though it’s 100% a valid file format as PNG. I’ve tried .jpg and .gif just to test and I get the same result.
Is this a known issue?
Is this a known issue?
I would try uploading the image again, if that doesn’t work I would try refreshing the Adalo Editor. This happened to me a few days ago and I just re-uploaded the image again and it worked.
Thanks. I’ve tried about 20x so far (shift-reload, used different browser, etc). For me it’s unusable right now. Just curious if this is a systemic thing or something localized to my account.
If you try later it might work
Just checked and it’s working now.
Nevermind spoke too soon… image uploads work for some collections but not others.
Try submitting a support ticket:
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Seeing the same thing here, frequently going offline.
Hi there!
We did have an issue yesterday and into this morning that was intermittent.
It has since been updated and now is working! If you run into this issue again, please send in a ticket here: https://info.adalo.com/submit-a-support-ticket
Thank you for making us aware of this & I apologize that we did not update the status page about this issue.
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