Can't upgrade the package

Hello Team Adalo @Ben @dosandco @jeremy .

This is great initiative for us. Now come to the point I could not upgrade my package. When I submitted my card details showing card declined. With the same card I can purchase anything from online store any where only Adalo platform declined my payment. I really need to upgrade my package. Please advise me what to do.

@ahmedferdaus I’ll DM with you the details of the charge information we got from your card provider.

Hi Ben, I’m facing the same issue with my Debit card. Can you please help?

Could you please DM me the email address for the account you tried to upgrade.

I’m facing the same issue

@adi67 please submit a ticket here: https://info.adalo.com/submit-a-support-ticket