Custom Domain/DNS problem

[taka]

Hi Im very happy to be adalo membership and very satisfied
I finally finished creating my apps

But

My customs domain is not working
i finished set up DNS with godday
and its seems ok

DNS Checker - DNS Check Propagation Tool

DNS is already propagated…

I followed the instruction
but the test set up is keep loading
Please help me what should do?

[Jacob_Lange]

Hey @taka, can you just tell me what your domain is? Is it “I-factory.ca”?

[taka]

my domain name is

i-factory.ca

[Jacob_Lange]

ok perfect so what you will need to is set up a sub domain. This can be anything. a common one would be app.yourdomain.ca

In your DNS settings change Name: I-factory.ca to Name: app pointing still to hosting.adalo.com

After this is complete go to your Adalo setting and type out the full domain… in this case:
app.I-factory.ca

Once you test it it should work! Let me know if this fixes the issue you are having!

[taka]

Thank you i try
when i typed subdomain
it show up like this

[taka]

Thank you
after changed
i-factory.ca
to
app
in DNS
Test could successfully done

[Jacob_Lange]

ok great!! I am glad I could help!!

[taka]

Thank you so much for your help
Im really appreciate from my heart
from today i can go forward my first step

Best regards

[taka]

Hi Jacob how are you
I have one more question
is there anyway to make URL

www.i-factory.ca
instead of
app.i-factory.ca

Thank you

[Jacob_Lange]

I am doing well! How are you?

Yes you sure can! In your domains DNS setting you will already have a CNAME www pointing to @. Just simply change @ to hosting.adalo.com and then complete the steps in your Adalo app setting to add the new domain, www.i-factory.ca

then you can open your apps publish settings and select your new domain!