Not able to set up the custom domain. Create the DNS record a while ago, but just get the infinite wait. Any ideas?
be a problem with the CNAME I have godaddy so instead of including the entire domain include only the sub domain prefix.
use app instead of app.example.com
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Thanks @tan97 tried that already, didn’t work.
Which provider your domain is registered?
Godaddy is the registrar I use
Go to your DNS Management & create a redirect to hosting.adalo.com (via your domain with help CNAME).
For more deep tutorial please follow the Adalo Help center
@AJAY feel free to share a screenshot of your dns setup in godaddy.
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This varies based on provider, but probably the answer is to have the value in the @ column just be “app” instead of app.seeva.com
I’m having the same issue. The testing connection process do not finish. I tried with the cname considering the full structure app.mysite.com and only app. I checked my domain with a dns checker and received that app.mysite.com is working since last week, but I can’t finish the process in the Adalo setting section.
Thanks for your help!
My solution was to only use ‘app’ not app.domain.com.
ok, I tried that without results last week.
@Ben could you help me? I understand that this is some kind of bug.
I would suggest posting a image of your DNS records so Ben can better help.
For your DNS here’s how I have mine setup:
Then once your DNS passes, under publish > PWA select your domain and hit save.
I hope that helps you. Keep all of us posted.
Hi @bakerofideas! I created the same cname record without results. If I check my dns url with dnschecker.org, the results is: hosting.adalo.com.mysite.com
Do you obtain the same result?
When I tried the process in the Adalo site, the test connection process keeps running indefinitely.
No. It should come back as only hosting.adalo.com.
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@Neker Can you share a screenshot of your dns setup?
Hi @Ben attached the screenshot requested. I tried hr only also.
This can vary by DNS provider, but I believe what you need to put for the Alias is just “hr” and not “hr.ohm.uy”