Error: Couldn't get file path for photo

After creating my app and putting it into production on the Play Store, I ran a registration test where one of the fields is of the image type to upload photos from the device’s gallery or open the camera to take the photo. When the option to take the photo is selected, the message “Couldn’t get file path for photo” occurs.

I would like to know how to do to resolve this. I tested on several android devices and the problem persists.

Attached error screen.

Hi Ricardo,

Welcome to the Community! :partying_face:

I think this is a known bug & the team is trying to see what’s causing it and fixing it.

Please submit a support ticket. :tickets:

Hi James,

Thanks for the feedback. I opened a ticket with the support team.

Ricardo Freitas
(11) 96256.9000 / (11)97992.0967

1 Like

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.