Permission issue with image uploads on android - Cont

[Tommen]

Hello everyone,

I was wondering if there is any update regarding the issue that there is an error message when trying to take a photo/access gallery on Android. It was already discussed a while ago but I am experiencing this problem now. Thanks!

Link to the previous topic:

Permission issue with image uploads on android

Only some (not all) of my android users receive following error message when trying to use the image picker. According to them the app has all the requested authorization. Any idea what would be the issue / how to fix that? Error: storage/… failed permission denied Error: couldn’t get file path for foto This is true for the native app, as well as when they use the browser on their phone… Thanks [61744813-a81a-4f63-9f77-31167f112660] [4b9bdf29-6f68-44e4-9216-a3b987f02302]

[kato]

I am having the same issue here with a build today. I would like to know the state of this. Thanks!

[anon78309838]

Are you on Android 10?

[Tommen]

Hello @anon78309838,

Yes, I am.

[RM08666]

I had a similar inquiry from a customer.
The problem is still not fixed.

I hope this will be resolved as soon as possible.

[Tommen]

Is there any update on this issue?

[afonso]

Some of my android users, with android 10, also get “error: couldn’t get file path for photo” when using the image picker.

[afonso]

Hi @anon78309838

Is there any update on this?
I saw a forum post from august’20 where you said you had opened a high priority bug ticket for this, but there wasn’t any more responses.

Thanks!

[kato]

Yes @anon78309838, is Android 10 on my case.