If one day, my account is hacked, have I all lost or not?

Hello,

I’m just asking a question to myself and i’m curious to know if you have the answer…

Today, all is perfectly good for my mobile app.

If one day someone hack my account and have access to all the mobile app, change the password of my account,

  • Have I definitelly all lost?
  • Or can i get a previous saved thanks to adalo?
  • Or maybe when i want to put the mobile app on Android, with the generated folder, it can regenerate the mobile app in the reverse sense?

An answer?

Adalo does not provide automatic backups that you can directly access. So, if your account were compromised, your app data & configurations could potentially be lost or misused. Best Practice: Regularly export your data (via collections) and keep a manual copy of critical app logic or UI components

you should secure your account today by using a strong, unique password, enabling two-factor authentication (2FA) via your Google or Apple login if possible.

If you are handling sensitive info (user payments, identities) consider using third-party services like Firebase, Xano, or Airtable. That way, even if your Adalo account is affected, your core user data stays safe elsewhere.

TL;DR: Yes, if your account is hacked and you have not taken precautions, you could lose access to your entire app. But with the right backup & security habits, you can minimize the risk significantly.

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When you say “keep a manual copy of critical app logic or UI components”, how do that?

  1. Document Logic flow
  • Open app screens & take clear screenshots of logic setup (actions, conditions, database triggers).

  • Or manually write out your workflows in a doc (“When user clicks Button C → Check condition → Navigate to Y → Create record in Collection Z”).

  1. Export
  • Go to Database > Export CSV

  • Save in Google Drive, Dropbox

  1. Design Layouts (Save)
  • Use screenshots or tools like Loom to record a walkthrough of your app’s key screens
  1. External Integrations (make Notes)
  • Document API keys, Zapier setups & webhook configurations in a secure place.

At Impero IT Services, we once helped a client who lost access to their no-code app (built in Adalo) due to an expired email address. Fortunately, during development, we had created a backup archive with UI screenshots, database exports, and key logic flows stored securely.

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If your Adalo account is hacked and access is lost, you haven’t necessarily lost everything. First, contact Adalo support immediately—they may help recover your account if you verify ownership. Adalo doesn’t automatically back up your app versions, but if you’ve exported your app (e.g., for Android), that APK or build can serve as a partial reference, though not for editing in Adalo. To prevent total loss, regularly back up your app’s data and design manually or clone the app within Adalo. Enable strong security measures (like 2FA) to reduce the risk of losing access entirely.

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@LuckyTravel I would advise to contact Adalo directly to get the information about the possible options for you.

There were some possibilities to recover deleted app before (this should be done really quick), but I am not aware if these policies are still in place and what is the possible timeframe. The best people to ask are in Adalo Right Desk.

Otherwise - you’ve received some good advices about making backups of your data.

Best,
Victor.

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Thank you very much for your answers :slight_smile: @Victor @ImperoITServices @KamalDeepPareek

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