Invoicing for a company and credit card issue

[bikeflix]

I have two questions:

1. for mistake I was going to set up yearly plan but I didn’t update the credit card so the payment failed.
   Can I update the credit card and be sure I will not be charged again once the card with refused payment will have enough money on it?
2. I need to invoice to my company but I see I can only put address, name but not the vat code for example.
   Thanks for the help

[Victor]

Hi @bikeflix,

I would suggest submitting a support tickets for this: Submit a Support Ticket

Best regards, Victor.

[bikeflix]

@bikeflix

I have two questions:

1. for mistake I was going to set up yearly plan but I didn’t update the credit card so the payment failed.
   Can I update the credit card and be sure I will not be charged again once the card with refused payment will have enough money on it?
2. I need to invoice to my company but I see I can only put address, name but not the vat code for example.
   Thanks for the help

I tried but there is some issue on the support ticket. even though I filled in all the fields it asks me to complete required field

[Victor]

Hi @bikeflix,

I guess it requires a screenshot… which is not quite relevant in your case. :-/
Did you try to upload?

Best regards, Victor.

[bikeflix]

yes that’s true…I uploaded one and hope will not create confusion