Issue with android for in app purchases

I have developed an app that uses the IAP Kit , it seems to work perfectly for iOS, but it is not the case for Android, it seems that some customers are able to buy and others not. Is a problem of Android/Google?

Thank you

Hello, did you try to buy through an Android device from your app using the IAP kit?

Thank you!

Yes that is the case in IOS it seems to work perfectly

Can you please share an image of the error that you’re experiencing in the IAP kit on Android?

Thank you!

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