Link to webpage and download

Hi everyone,
I have a quick question. Does anyone know whether there are limitations to external links?

I have a pdf file on a webpage such as http://ip-address/file/file.pdf

If I access the page from chrome or safari it works perfectly fine, but if I use the same link in Adalo web view or simply a button that links me to an external webpage nothing happens.

Thanks in advance for any opinionšŸ™ƒ
Matty

It would help if you show us how you have the elements set up. Be that screenshots or a screen recording (I recommend Loom).

can I send you the screenshots in DM? they contains information that I donā€™t want to publish online. is that fine for you?