I’ve just devoured mostly all the videos in the Adalo Academy! in about 5 days! Thank you to all the instructors, founders and experts who gave time and shared their experiences and advices. You are like Superstars to me! To mention just a few who really made such a big impact: @David, @pford, Nir Eyal, @ErikG, @iAppsNi, @njimmy10, @ishantanusrivastava, @zaylan, @crystal (Crystal Camarao) @Charlie (Charlie Rohrmann), Paul Okuduwa, Sasa Janicijevic
And I’m hooked! I feel I’m ready to start my journey to becoming an Adalo Expert.
However, I read some comments from 2 years ago about issues regarding slow performance, bugs and unreliable customer support. I’m in this for the long haul, possible becoming an agency, but if the above issues, which I think are really valid, still remained, then I felt uncertain if I even wanted to move forward with this.
I’m really passionate about becoming an Adalo Expert and I know I can. I just needed the assurance that all is well.
Then lo and behold, I read about the brand new CEO @james.crennan! It’s very comforting to see how he truly cares about the future of Adalo and its userbase. Now, I’m very excited to sign up for one of the paid plans for Adalo 3.0!
I have jumped into Adalo over the last several months - no previous programming or previous app experience at all. We needed an app for a specific purpose and I have a deadline to get it launched.
I can safely say that I’ve managed to build 2 apps, one PWA only and one fully launched app (well very soon - I’m testing it on the Play Store and on iOS right now as we speak and getting ready for full launch). Each application uses external data connectors, user logic, form submissions, tracking, etc. A decent amount of features overall and it’s taken a decent amount of my spare time.
However, with that being said. I’ve found the many roadblocks and lack of support discouraging. There are very few (and I mean VERY few) people on this forum that assist and those people are great with trying to help. However, I rarely see any Adalo staff on here answering questions (honestly not sure if there are any). There are almost no Facebook groups out there for support (just one that rarely posts and doesn’t have a much community support - just people “selling” their service whenever someone has a question).
If you choose to continue with Adalo, you are on your own pretty much.
After going from start to finish in Adalo, I’m seeing what others have posted about and said in other spaces: If you want to scale into something actually viable (sellable), etc. You need to use another platform. I’ve explored a ton of others a lot, but have now gone back to Bubble. Bubble has made a TON of updates especially this year and although the learning curve is steeper, there are lots of communities to support and lots of how-to videos on Bubble.
After we use Adalo for our singular purpose, I’m going to explore how I can build everything in Bubble so we can scale it more. I’ve already started.
For example, here is a simple limitation that I ran into. If you have a background image for your Welcome screen, that image doesn’t scale properly on tablet or PC (or even just different size phone screens). There were plenty of others as well though.
I believe the only way to handle that is to create an image element that appears only on tablet, only on PC, and only on mobile and to size them accordingly. However, I haven’t found a way to get these to scale properly across each device.
If you know what settings to use, that would be a workaround to this Adalo limitation.
After reading all of your posts I can honestly say that all of you are right ! Starting from the post creator : I love adalo as well as you and I’m very excited to develop digital products with it because now I can make my dreams reality. On the other hand I’ve to say that sir Aegis touched some good points, first of all the lack of support. It’s embarrassing, have a platform like this with a great potential and CEO like James, without any kind of support or community! I hope that this will change.
I developed some good apps thanks to Adalo, some for me and some for big customers, I’m looking forward for the new Adalo 3.0 platform and I can honestly admit that it will be the right moment for taking the final decision : I want to be here in the future and I cannot afford the idea to do that in bubble etc…
Go Adalo, go James , I believe in you!
Go everyone who loves this , let’s go , let’s see what happens.
I don’t mean to speak badly about Adalo, because clearly I am a user/ paying user. But I want to be transparent to those looking to Adalo to solve all their problems or at least be reasonable to acknowledge the limitations that it currently has. If Adalo overcomes those limitations, that would be great.
I am hopeful that the CEO really does what they claim. A lot of companies make claims for improvement and sometimes they happen, sometimes they don’t. Adalo has a great opportunity here but also needs to develop a better support base, otherwise I think newer users will be pushed away when they can’t find help or resources. There are a lot of videos that are from years ago and the interface/ features/ logic aren’t applicable.
I can give credit that Adalo is simplistic enough to allow anyone to jump into app building, I just wish it did more and had less limitations.
I’m completely according to your point of view.
I’m a paying user and I’m enthusiast about it but in the last weeks (surely because of the new changes about the new platform) it didn’t work well enough and this let me think about changing but I refused immediately this thought because it’s struggling and because I trust in James words !
I hope it will become reality because it’s huge mandatory for them if they want to break the no-code market and became the best platform in the world atm !
On the other hands it’s not possible to afford such kind of problems such lack of support etc. It doesn’t matter the community, but the customer support is mandatory! So many times I sent a ticket and I didn’t receive any reply …no good.
What will happen, we will see in the next days/weeks.
All – thanks for the discourse. We’ve completely overhauled the backend of Adalo in the three months since we entered the company, and now we’re already seeing big improvements on performance with many things in the pipeline to help with this. We’re getting better at support–I will say that paying customers receive much more responsive support through tickets (our commitment is for five minute response times in US Central hours, and we’re close). Forum support is something we are working on, as well as AI chat, speed benchmarking and performance documentation (which has been started.) We’re finding our new databases have significantly reduced latency for a large number of users, and db indexing and a few fixes can see most apps double in speed. We’re getting everyone to 3x faster in time - and we will get there - but it is going to require some work from Makers as well.
I’ll have more to say soon, but I don’t say these words lightly. Adalo’s future relies upon becoming more than MVP software. We want to give you fully scalable apps.
Will apps being deployed before the big updates affected? Should we use a different back end data as well? Like xano? Id love to great incrddible social networking apps with adalo. The design features and relationships are my favorites!
Rosewarrior–if you’re a paying customer, you’ll be fine, and your back end has already been migrated. As I type, our team is making headway rolling out a number of performance enhancements, including automatic indexing of your db, which is only made possible through recent LLM technology. Pretty cool.
For free users, I spoke about Maintenance Mode in the past, and I’ll have more updates on that soon. Our engineers are working so fast and coming up with new possibilities by the day, meaning that what we’re able to do with current free plans keeps changing (for the better!). I don’t want to jump the gun on what we can do without rigorous testing first taking place, so I’ll reserve comment here. But for now, the Free databases are not going to get sunset, yet. I’ll give plenty of warning if that is going to change.
I hoping you will get to see this message pretty soon. I know that my message doesn’t really have anything to do with the content that was being shared within this thread, however seeing that you shared messages on it I felt I could try reaching you with a concern. I have been using Adalo since 2022 and I must say it really has been the best app builder I have come across. Over the past two months or so, and especially in December there was an issue that kept occuring, the " We’re having difficulties connecting to our servers. Visit our status page and check your internet connection." It had seemed to be kind of sorted last year round about the 16th, 17th, or 18th of December. However it still presented itself and the banner would disappear after a minute or so. However like I say, it seems to be as bad as it was in December. I remember users noting that they’d put in work only for it to not have been saved and they would lose all they did. When I started using Adalo this yellow banner never popped up, but over the past month or two it has become something that I ended up being accustomed to. Will it ever be fully resolved or is it something that some Adalo users will have to live with forever?
KayC–can you book a time to talk with me? I’d love to get my team to dive into your app. If ANY ONE ELSE is having this issue, please email me / book time / reply here to me. This is unacceptable and we need to solve it if it is still occurring on your apps.
2025.
