Magic Start Issues

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1

I just signed up with the Pro account and upon trying to make a test app I am finding that the Magic Start is constantly showing me that An error occurred while generating your starting database. Please refresh the page and try again. I have tries at least 20 times to refresh and resubmit prompts in several different ways and nothing seems to work? I have tries simple 8 word prompt to 25 words prompts without success. I would appreciate any help resolving this in that I just paid for the Pro account

Thank you,
Gian

2

i would love to help you friend

4

Thanks for the reply! It’s frustrating beyond measure that the Magic Text will not work to the point I asked for my refund and Adalo to delete my account. The Magic text box should work and no matter what I do it does not. I am computer literate and have built several apps on other platforms. I figured that using AI would be a step forward??? Any info you have to help resolve this would be kindly appreciated via this form of communication.

Thanks.
aj

6

Hi @Gian,

I would advise to submit a ticket to support Right Desk.

Best,
Victor.

7

If Magic Text isn’t working, try removing and re-adding it, ensuring database relationships are correct, and testing in preview mode. If the issue persists, Adalo support may need to investigate​

8

If the problem continues, Adalo support may need to take a closer look.