I’ve been a loyal Adalo user for over 4 years, on the Business Plan, with 8 apps published. My apps rely heavily on the relative date format for core features like lists and chat functionalities.
However, in the past month or two, this “Relative Data Format” feature has broken. For example, instead of displaying “4 days ago,” it now shows something like “2024-10-08T00:00:00:000Z.”
I reached out to Adalo support over 2 weeks ago and was told, “We are aware of this issue, and our development team is working on it. I do not have a specific time on when this may get resolved”
While I appreciate that the team is aware, the lack of a specific timeline is deeply concerning. It’s crucial for my business to know when this will be resolved. Vague responses leave us in limbo, and it’s incredibly frustrating when we’re not asking for a new feature; just for an essential, previously working feature to be fixed.
Not knowing if this will be fixed next week, next month, or next year, or ever… makes it impossible to push updates to all my apps. Builds made before September 2024 work fine, but I can’t roll out new updates until this issue is addressed since relative dates don’t work on newer builds.
Please, Adalo team, provide a more concrete update or at least a clear timeframe. As business owners, we rely on Adalo to keep our apps running smoothly, and we deserve clear communication about critical issues like this.
I hope the new CEO gets to see this and pushes the team to fix it sooner.
Thank you.