Spinner keeps loading

I’m seeing a persistent spinner only in the “Suggested prompt” section.

Behavior details:

  • The Suggested prompt list is designed to load only after tapping the right arrow icon.

  • When I tap the arrow once, the list loads correctly and the spinner disappears.

  • However, if I swipe the app away and restart it, the spinner appears again on launch.

  • This happens every time after a fresh app start.

Additional context:

  • The Quick send section above uses the same loading mechanism,
    but no spinner appears there, and it behaves correctly even after restart.

  • This suggests the issue is specific to the Suggested prompt component, not global loading or network.

Has anyone seen a case where a component shows a spinner on initial render even though its data should be lazy-loaded only after user interaction?
What should be checked first to prevent the spinner from appearing before the arrow is tapped?

Hi @Yuki.O,

Are you resetting the value in the condition? (I mean like if your condition is based on a true/false property to show the list when it’s true and the arrow icon toggles that, re-updating to false upon coming to the screen)

Also a quick tip (might be a bug) I learned from @Victor which is when adding a visibility condition to a list, group the list through three icons and add the condition to the group. (Maybe this might help here)

Thank you and have a great day!

Hi @Yuki.O, The spinner that never stops is almost always because a list is trying to load too much data at once, usually from an unfiltered collection or from several lists pulling the same data.

The fix that works best:

Use Simple Lists instead of Custom Lists, add pagination (Load More button), and make sure every list has strong filters so it only pulls the records that are actually visible.

This way the app only fetches what’s needed, and the spinner disappears fast

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