Message:
Hi,
I’m having a double issue with my account (patientmundele17@gmail.com):
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When I try to log in, it says “Email or password invalid”, even though I believe they are correct.
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When I try to use the “Forgot Password” link to reset it, I get a red error message: “server login has been failing, cached error: connect failed”.
I have already cleared my cache and tried Incognito mode, but I still cannot reset my password or log in.
Could you please check if my account is locked or if there is a sync issue with my credentials?
Thank you.