**URGENT!** I lost my money

Good afternoom.

My name is Pedro Passos, pedropassos.dev@gmail.com, and im starting a app (GOParty) in adalo.

Recently, more or less two days ago, i was entered in your plan pro adalo but, with some bugs apeared on play store i stoped the plan and changed for the plan free.
But, one day after that, i see the bill in my account bank…

In this moment im in the plan free and i dont have acess for the plan pro, what can i do?
Can i change for the pro? Or you guys will give me the money back?

Thanks for attention.


Hi Pedro,

I understand the inconvenience and am sorry for the issue.

Please submit a support ticket so the support team can help you with this. :slight_smile:

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