[Adalo Status Update] Android app crashes

Hi there,

We are working to identify all accounts with an app built in the timeframe where this was present, and will be emailing that group with more details and the recommended rebuild for a fix.

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hello, is this problem valid for all adalo users? because i don’t see any problem

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Gracias es muy importante para nuestros clientes @ben1 espero las novedades

Uffff ya mismo reviso

@Applicationspeciali @leguizamonmax if you pushed a Native app build from last Thursday evening CST through today around 12pm CST, it is probably wise to rebuild and republish.

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Estoy implementando para probar, si funciona publico aqui. Sino funciona usted me dice que es mejor implemenar otra app? Desde 0

No. You just need to push a new build of your current app. You should not need to rebuild an entirely new App.

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Funciona vamoooooooooos :heart_eyes::star_struck::star_struck::star_struck::star_struck::star_struck::star_struck:

Gracias @ben1 excelente gran alivio

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ahora

se rompieron los enlaces y no carga el previsualizado

@leguizamonmax refresh the editor a couple of times and it should be fixed. :slight_smile:

@leguizamonmax yeah, As James said, this is usually a cache issue. You can try a hard refresh as well cmd+shift+r

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ahora empezo a funcionar normalmente. Estimo que en unas horas todo se va acomodar

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I just did a new build, and still crashing when trying to open on S21

@zakakatz If you are still experiencing issues, it’s probably a unique issue, and most likely not related to this specific problem as we are not hearing from all makers that reported the issue initially, that the fix did solve this for them.

Please Submit a support ticket and we can triage yours individually.

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I keep experiencing issues with all my apps. even the ones that were working perfectly. I already sent the corresponding ticket and I have not had a response after almost 15 hours

It’s probably worth reading through our Statement of Support again.

Also, I see that your original ticket was replied to by Colin. As well as one of the other tickets. but the other two regarding the same issue have not been addressed, because we are not going to reply to 4 tickets about the same issue.

You have not provided any of the additional info that we have requested from you, so we cannot continue to troubleshoot the issue you are facing until you provide that info.

When you send multiple tickets like this, it splits our time. It does not help you get your problem resolved more quickly.

Please reply to Colin in the first ticket, with the requested info, and we will be able to look more deeply into this issue.

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