Adalo Ticket System down

What’s going on with adalo ticket system? I need to request support and form doesn’t even submitt just pops the silly message upps!! try again

btw it seems they took away the ticket system, it shows error 404 in the console

Hey there,

We are facing temporary issue with the support form. Please send a copy of your report to support@adalo.com

Thanks!

Hi there,

The support ticket system is now working fine. Please refresh the screen once and try submitting the form again, it should go through successfully.

Hello Vagisha,

I have an issue with my adalo account, I’ve made a payment to make an upgrade to my account (for only a month) and to avoid being charged for the next billing cycle I’ve canceled it. Usually this is not a trouble because the system allows you to use the features until the end of your billing cycle. But you modified that behavior and is not happening like that. So, I paid, I canceled and I lost access to the features I needed. Please don’t change your billing behavior without notifying and I don’t think this move was customer oriented.

Please submit a support ticket here so that I can take a closer look at this issue.

Thanks!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.