Android App not adding users to database

[GOB]

Hi, I appreciate all the help from this great forum.

I have built an app that has been working very well in TestFlight for iOS.

I built an android version, going through all the steps to get it deployed to the google play store.

I have the app available for testing now in the Google Play internal test system, it is waiting on approval for closed testing from Google (which has been taking 5+ days).

For the internal test version, though, users have been able to access the app and get started with creating an account on the app.

I don’t see these new users in the adalo users database, though, even though they created an account on the app.

Is there something I am missing?

Thanks!

[Rozza]

Sounds like they are not actually being signed up, but getting to the home screen. Is there anywhere in the app that displays the user name or email? So you can confirm they are actually logged in?

If you DM a preview link to the app I will take a look. Doesn’t need to be android internal test.

[GOB]

Thanks @Rozza - they do make it past the signup screen so I think their account is created somewhere.

What do you mean by preview link - is there a place to get this in the google play console?

Right now it is only on Internal Testing, the Closed Testing is still under review.

Sorry I’m not great with android stuff.

edit: ahh sorry i think you mean adalo preview link. will send via DM

[Rozza]

Well it seems very much OK in preview.
If you want to test in different android devices then I can recommend browsertsack.

If you have actions stacked on the signup button then that can bring problems, but I wouldn’t expect it to not create a user.

[Ali-Bazzi]

Hello, if you’re experiencing this issue only in the Android version and not in the preview, you can publish a new version and try it. Please let me know if the issue persists.

Thank you!

[GOB]

@Ali-Bazzi thanks for the help.

Yes, this issue is persisting.

Here is the log from browserstack when trying on a Google 6 pro phone:

12-11 15:49:10.448 E/CheckIn.androi(17474): Not starting debugger since process cannot load the jdwp agent. 12-11 15:49:10.547 W/unknown:ReactInstanceManagerBuilder(17474): You’re not setting the JS Engine Resolution Algorithm. We’ll try to load JSC first, and if it fails we’ll fallback to Hermes 12-11 15:49:10.611 W/unknown:ReactContext(17474): initializeMessageQueueThreads() is called. 12-11 15:49:10.670 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.drawer.ReactDrawerLayoutManager 12-11 15:49:10.675 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.uimanager.LayoutShadowNode 12-11 15:49:10.680 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.scroll.ReactHorizontalScrollViewManager 12-11 15:49:10.684 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.scroll.ReactHorizontalScrollContainerViewManager 12-11 15:49:10.686 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.progressbar.ReactProgressBarViewManager 12-11 15:49:10.687 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.progressbar.ProgressBarShadowNode 12-11 15:49:10.689 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.scroll.ReactScrollViewManager 12-11 15:49:10.693 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.switchview.ReactSwitchManager 12-11 15:49:10.695 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.switchview.ReactSwitchManager$ReactSwitchShadowNode 12-11 15:49:10.696 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.swiperefresh.SwipeRefreshLayoutManager 12-11 15:49:10.698 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.frescosupport.FrescoBasedReactTextInlineImageViewManager 12-11 15:49:10.699 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.frescosupport.FrescoBasedReactTextInlineImageShadowNode 12-11 15:49:10.700 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.image.ReactImageManager 12-11 15:49:10.703 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.modal.ReactModalHostManager 12-11 15:49:10.705 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.modal.ModalHostShadowNode 12-11 15:49:10.706 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.ReactRawTextManager 12-11 15:49:10.707 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.ReactRawTextShadowNode 12-11 15:49:10.709 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.textinput.ReactTextInputManager 12-11 15:49:10.713 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.textinput.ReactTextInputShadowNode 12-11 15:49:10.715 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.ReactTextViewManager 12-11 15:49:10.717 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.ReactTextShadowNode 12-11 15:49:10.717 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.view.ReactViewManager 12-11 15:49:10.720 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.ReactVirtualTextViewManager 12-11 15:49:10.720 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.text.ReactVirtualTextShadowNode 12-11 15:49:10.721 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.facebook.react.views.unimplementedview.ReactUnimplementedViewManager 12-11 15:49:10.722 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.reactnativecommunity.blurview.BlurViewManager 12-11 15:49:10.723 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.reactnativecommunity.picker.ReactDialogPickerManager 12-11 15:49:10.725 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.reactnativecommunity.picker.ReactPickerShadowNode 12-11 15:49:10.726 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.reactnativecommunity.picker.ReactDropdownPickerManager 12-11 15:49:10.726 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.swmansion.gesturehandler.react.RNGestureHandlerRootViewManager 12-11 15:49:10.727 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.swmansion.gesturehandler.react.RNGestureHandlerButtonViewManager 12-11 15:49:10.728 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.BV.LinearGradient.LinearGradientManager 12-11 15:49:10.730 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$GroupViewManager 12-11 15:49:10.734 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$RenderableShadowNode 12-11 15:49:10.735 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$PathViewManager 12-11 15:49:10.737 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$CircleViewManager 12-11 15:49:10.738 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$EllipseViewManager 12-11 15:49:10.740 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$LineViewManager 12-11 15:49:10.742 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$RectViewManager 12-11 15:49:10.743 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$TextViewManager 12-11 15:49:10.745 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$TSpanViewManager 12-11 15:49:10.746 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$TextPathViewManager 12-11 15:49:10.747 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$ImageViewManager 12-11 15:49:10.749 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$ClipPathViewManager 12-11 15:49:10.750 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$DefsViewManager 12-11 15:49:10.750 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$UseViewManager 12-11 15:49:10.752 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$SymbolManager 12-11 15:49:10.753 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$LinearGradientManager 12-11 15:49:10.755 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$RadialGradientManager 12-11 15:49:10.757 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$PatternManager 12-11 15:49:10.758 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$MaskManager 12-11 15:49:10.759 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$ForeignObjectManager 12-11 15:49:10.760 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.RenderableViewManager$MarkerManager 12-11 15:49:10.762 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.horcrux.svg.SvgViewManager 12-11 15:49:10.764 W/unknown:ViewManagerPropertyUpdater(17474): Could not find generated setter for class com.reactnativecommunity.webview.RNCWebViewManager 12-11 15:49:10.770 W/unknown:ReactContext(17474): initializeMessageQueueThreads() is called. 12-11 15:49:10.973 W/unknown:ReactNative(17474): Attempt to set local data for view with unknown tag: -1 12-11 15:49:10.973 W/unknown:ReactNative(17474): Attempt to set local data for view with unknown tag: -1 12-11 15:49:10.976 E/ReactNativeJS(17474): ViewPropTypes will be removed from React Native, along with all other PropTypes. We recommend that you migrate away from PropTypes and switch to a type system like TypeScript. If you need to continue using ViewPropTypes, migrate to the ‘deprecated-react-native-prop-types’ package. 12-11 15:49:10.980 E/unknown:ReactNative(17474): console.error: ViewPropTypes will be removed from React Native, along with all other PropTypes. We recommend that you migrate away from PropTypes and switch to a type system like TypeScript. If you need to continue using ViewPropTypes, migrate to the ‘deprecated-react-native-prop-types’ package., js engine: hermes, stack: 12-11 15:49:10.980 E/unknown:ReactNative(17474): _construct@1:177068 12-11 15:49:10.980 E/unknown:ReactNative(17474): Wrapper@1:176725 12-11 15:49:10.980 E/unknown:ReactNative(17474): _createSuperInternal@1:174688 12-11 15:49:10.980 E/unknown:ReactNative(17474): SyntheticError@1:176196 12-11 15:49:10.980 E/unknown:ReactNative(17474): reactConsoleErrorHandler@1:175793 12-11 15:49:10.980 E/unknown:ReactNative(17474): get ViewPropTypes@1:68916 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2096581 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58217 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2093961 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58217 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2093052 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58217 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2085485 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58217 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2084770 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58217 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2065196 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58217 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:2063576 12-11 15:49:10.980 E/unknown:ReactNative(17474): loadModuleImplementation@1:58663 12-11 15:49:10.980 E/unknown:ReactNative(17474): guardedLoadModule@1:58174 12-11 15:49:10.980 E/unknown:ReactNative(17474): metroRequire@1:57845 12-11 15:49:10.980 E/unknown:ReactNative(17474): renderSub@1:2357306 12-11 15:49:10.980 E/unknown:ReactNative(17474): render@1:2357652 12-11 15:49:10.980 E/unknown:ReactNative(17474): finishClassComponent@1:343066 12-11 15:49:10.980 E/unknown:ReactNative(17474): updateClassComponent@1:342927 12-11 15:49:10.980 E/unknown:ReactNative(17474): beginWork$1@1:376293 12-11 15:49:10.980 E/unknown:ReactNative(17474): performUnitOfWork@1:363101 12-11 15:49:10.980 E/unknown:ReactNative(17474): workLoopSync@1:362962 12-11 15:49:10.980 E/unknown:ReactNative(17474): renderRootSync@1:362846 12-11 15:49:10.980 E/unknown:ReactNative(17474): performSyncWorkOnRoot@1:360258 12-11 15:49:10.980 E/unknown:ReactNative(17474): flushSyncCallbacks@1:324533 12-11 15:49:10.980 E/unknown:ReactNative(17474): batchedUpdatesImpl@1:377087 12-11 15:49:10.980 E/unknown:ReactNative(17474): batchedUpdates@1:317328 12-11 15:49:10.980 E/unknown:ReactNative(17474): unstable_batchedUpdates@1:90282 12-11 15:49:10.980 E/unknown:ReactNative(17474): notify@1:1333973 12-11 15:49:10.980 E/unknown:ReactNative(17474): notifyNestedSubs@1:1334410 12-11 15:49:10.980 E/unknown:ReactNative(17474): handleChangeWrapper@1:1334444 12-11 15:49:10.980 E/unknown:ReactNative(17474): dispatch@1:1223940 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:1200324 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:1199941 12-11 15:49:10.980 E/unknown:ReactNative(17474): dispatch@1:1227436 12-11 15:49:10.980 E/unknown:ReactNative(17474): ?anon_0_@1:1157291 12-11 15:49:10.980 E/unknown:ReactNative(17474): asyncGeneratorStep@1:521930 12-11 15:49:10.980 E/unknown:ReactNative(17474): _next@1:522202 12-11 15:49:10.980 E/unknown:ReactNative(17474): tryCallOne@53:15 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@139:26 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:194106 12-11 15:49:10.980 E/unknown:ReactNative(17474): _callTimer@1:193052 12-11 15:49:10.980 E/unknown:ReactNative(17474): _callReactNativeMicrotasksPass@1:193217 12-11 15:49:10.980 E/unknown:ReactNative(17474): callReactNativeMicrotasks@1:195192 12-11 15:49:10.980 E/unknown:ReactNative(17474): __callReactNativeMicrotasks@1:80484 12-11 15:49:10.980 E/unknown:ReactNative(17474): anonymous@1:79574 12-11 15:49:10.980 E/unknown:ReactNative(17474): __guard@1:80325 12-11 15:49:10.980 E/unknown:ReactNative(17474): flushedQueue@1:79485 12-11 15:49:10.980 E/unknown:ReactNative(17474): invokeCallbackAndReturnFlushedQueue@1:79428 12-11 15:49:10.992 W/unknown:ReactNative(17474): Attempt to set local data for view with unknown tag: -1 12-11 15:49:10.992 W/unknown:ReactNative(17474): Attempt to set local data for view with unknown tag: -1 12-11 15:49:10.992 W/unknown:ReactNative(17474): Attempt to set local data for view with unknown tag: -1 12-11 15:49:10.992 W/unknown:ReactNative(17474): Attempt to set local data for view with unknown tag: -1 12-11 15:49:10.993 W/ReactNativeJS(17474): ‘SKIPPING ERRONEOUS DEPENDENCY’, [Error: Selector failed: {“type”:“CURRENT_USER_SELECTOR”}], ‘{“id”:“ao783kwqw1rqdgo2dnxmrbylj”,“type”:“binding”,“label”:“Email”,“source”:{“type”:“field”,“source”:{“type”:“data”,“source”:null,“tableId”:“t_2a9c9175a5804f7988da20747e88fc73”,“dataType”:“object”,“selector”:{“type”:“CURRENT_USER_SELECTOR”},“datasourceId”:“e1qglmmu3qs19k3fr6h5l6m3q”},“fieldId”:“email”,“dataType”:“text”},“bindingType”:“libraryProp”}’ 12-11 15:49:11.075 W/CheckIn.androi(17474): Entry not found 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): Unhandled SoftException 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): com.facebook.react.bridge.ReactNoCrashSoftException: Cannot find EventEmitter for receivedTouches: ReactTag[16908308] UIManagerType[2] EventName[topTouchStart] 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.ReactEventEmitter.receiveTouches(ReactEventEmitter.java:103) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.TouchEvent.dispatchModern(TouchEvent.java:192) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.EventDispatcherImpl$DispatchEventsRunnable.run(EventDispatcherImpl.java:370) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at android.os.Handler.handleCallback(Handler.java:938) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at android.os.Handler.dispatchMessage(Handler.java:99) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:27) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loopOnce(Looper.java:201) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loop(Looper.java:288) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:228) 12-11 15:49:40.379 E/unknown:ReactEventEmitter(17474): at java.lang.Thread.run(Thread.java:920) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): Unhandled SoftException 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): com.facebook.react.bridge.ReactNoCrashSoftException: Cannot find EventEmitter for receivedTouches: ReactTag[16908308] UIManagerType[2] EventName[topTouchEnd] 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.ReactEventEmitter.receiveTouches(ReactEventEmitter.java:103) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.TouchEvent.dispatchModern(TouchEvent.java:192) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.EventDispatcherImpl$DispatchEventsRunnable.run(EventDispatcherImpl.java:370) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at android.os.Handler.handleCallback(Handler.java:938) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at android.os.Handler.dispatchMessage(Handler.java:99) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:27) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loopOnce(Looper.java:201) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loop(Looper.java:288) 12-11 15:49:40.462 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:228) 12-11 15:49:45.975 W/InputEventReceiver(17474): Attempted to finish an input event but the input event receiver has already been disposed. 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): Unhandled SoftException 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): com.facebook.react.bridge.ReactNoCrashSoftException: Cannot find EventEmitter for receivedTouches: ReactTag[16908308] UIManagerType[2] EventName[topTouchStart] 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.ReactEventEmitter.receiveTouches(ReactEventEmitter.java:103) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.TouchEvent.dispatchModern(TouchEvent.java:192) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.EventDispatcherImpl$DispatchEventsRunnable.run(EventDispatcherImpl.java:370) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at android.os.Handler.handleCallback(Handler.java:938) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at android.os.Handler.dispatchMessage(Handler.java:99) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:27) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loopOnce(Looper.java:201) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loop(Looper.java:288) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:228) 12-11 15:49:46.786 E/unknown:ReactEventEmitter(17474): at java.lang.Thread.run(Thread.java:920) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): Unhandled SoftException 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): com.facebook.react.bridge.ReactNoCrashSoftException: Cannot find EventEmitter for receivedTouches: ReactTag[16908308] UIManagerType[2] EventName[topTouchMove] 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.ReactEventEmitter.receiveTouches(ReactEventEmitter.java:103) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.TouchEvent.dispatchModern(TouchEvent.java:192) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.EventDispatcherImpl$DispatchEventsRunnable.run(EventDispatcherImpl.java:370) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at android.os.Handler.handleCallback(Handler.java:938) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at android.os.Handler.dispatchMessage(Handler.java:99) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:27) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loopOnce(Looper.java:201) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loop(Looper.java:288) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:228) 12-11 15:49:46.803 E/unknown:ReactEventEmitter(17474): at java.lang.Thread.run(Thread.java:920) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): Unhandled SoftException 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): com.facebook.react.bridge.ReactNoCrashSoftException: Cannot find EventEmitter for receivedTouches: ReactTag[16908308] UIManagerType[2] EventName[topTouchEnd] 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.ReactEventEmitter.receiveTouches(ReactEventEmitter.java:103) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.TouchEvent.dispatchModern(TouchEvent.java:192) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at com.facebook.react.uimanager.events.EventDispatcherImpl$DispatchEventsRunnable.run(EventDispatcherImpl.java:370) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at android.os.Handler.handleCallback(Handler.java:938) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at android.os.Handler.dispatchMessage(Handler.java:99) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:27) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loopOnce(Looper.java:201) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at android.os.Looper.loop(Looper.java:288) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run(MessageQueueThreadImpl.java:228) 12-11 15:49:46.852 E/unknown:ReactEventEmitter(17474): at java.lang.Thread.run(Thread.java:920) 12-11 15:49:58.330 W/Choreographer(17474): Frame time is 0.013311 ms in the future! Check that graphics HAL is generating vsync timestamps using the correct timebase.

[Rozza]

Hey @GOB
Concentrate on the network traffic and compare it to what runs in a web preview version.

And don’t waste hours pinpointing it, get a ticket into support.

Best

[GOB]

ticket submitted - thanks @Rozza !

If I learn something useful I will update this post.

[Ali-Bazzi]

Hello, thank you for the update. in this case, the correct way to solve the issue is by submitting a support ticket.

Thank you!