Apple Review - app crash

Hi there, i have now twice gotten my app rejected from the first review in apple connect. they keep saying the app crashes, yet when i test in testflight on an iphone it works perfectly. Is this a common issue and how do you get passed it?

Hi there,

To help us investigate this properly, could you please Submit A Support Ticket with all the details? This way, our team can look into it thoroughly and give you an update on what we find.