Hi everyone,
I have two issues with my chat function:
A conversation/chat gets created even when no messages have been sent so it ends up displaying on the homepage as an empty conversation
Conversations/chats get duplicated when you click on the ‘start a chat’ button even when you already have an existing chat with that person
How can I fix these issues?
Many thanks,
Anna
Hello, can you please provide images of the issues that you’re experiencing?
Thank you!
The first issue is that I have is that a chat gets created every time you click on the coffee cup button even if you haven’t sent any messages, and results in an empty chat.
And the second issue is that even if you have a chat with someone created already, if you click the coffee cup button it will duplicate the chat with that person instead of taking you to the existing chat with that person. Attached is an example of that.
Hello, please can you also send the configuration of the coffe button?
Thank you!
Sure, the coffee cup is an icon that’s part of the card list (list of all users). When you click on the icon it creates a new conversation with that user.
Here are all the screenshots for the coffee cup icon.
Hi Anna,
Could you explain this one a bit more? You mean once you click on a user then the conversations creates but don’t show it on the home screen until a message sent?
You need like not to show the users that the current user is chatting in the list or show them but don’t create a conversation and link it to the conversation that created with that user?
Thank you
Hello, thank you for providing screenshots. The solution is to make all the actions ( in the list of user ) which create a new conversation and update it, sometimes available and it’s when (Logged in user => conversations is equal to 0) then add a filter which will be (Conversation members contain current user). Then add an action that will link you to a new screen that you’ll create which will contains the Logged user conversation filtered with that current user. Then make this action sometimes visible if (Logged in user => conversations is not equal to 0) then add a filter which will be ( conversation members contain current user).
I hope i have solved your problem. And if there’s any updates on it, I’ll be ready to help you.
Thank you!
Hi Ali,
Thanks so much for your help.
However I have this issue. When I create a filter current conversation > members there is no option for current user, just logged in user. Please see the pic attached. Not sure why…
You’re welcome! The (logged in user conversations count and the filter) aren’t for the list. They’re conditions of the actions when you click on the list.
Thank you!
Hi Ali,
The actions (update, create, etc) in the list of users don’t have the option for logged in user, only current user. That’s why I couldn’t create the sometimes visible option there for logged in user and a filter. But there is an option to select logged in user for the list itself, but no option for current user. I don’t know if that makes sense.
Shall I give you the login details so you could take a look at that screen and see how to fix the issue of empty chats and duplicated chats?
Many thanks,
Anna
Anna? If you like you can give access for your app and I’ll fix these issues if they are the ones that like I mentioned.
Hi Dilon,
Shall I give you my login details to take a look?
The chat issues are:
AND
Second issue is less of a problem but is still annoying for users I think.
Many thanks,
Anna
Ah I got the issues!
For sure! Send it in DM!
Sent!
Many thanks!
Anna
Anna, don’t share private info here because everyone can use them! You can send it to me personally! Now I have singed in to your account and I edited your post too!
Hi Anna,
I have edited your app! You can check them now! Let me know if all works and correct!
Thank you
