Conversations without users

Hello, lately I am having several problems that I did not have before.

The chat worked very well until I published the app, I send a message to support with a video but I don’t have any answers yet.

The problem is the following: the conversation between A and B is created, IT TAKES A LONG time to create, in the database everything is blank, and then the other problem is A writes to B and it happens that in the chat is A, B and C, users appear who do not have to be, as adalo creates a group chat …

I have several complaints, I need help

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