Create new database entry once payment made not working

Hi guys,

I’m one step away from launching and have been stuck on it all afternoon.

Through my shopping cart flow it creates an initial PENDING ORDER when someone selects a time for delivery BUT as Zapier needs a NEW RECORD created to trigger and email I have the PENDING ORDER database updated to PAID but also a new ORDER - PAID record created for the Zapier Gmail trigger.

The problem is when I use the button from the STRIPE payment tool to create a new order none of the information from the order process is showing up.

ANY SUGGESTIONS WOULD BE APPRECIATED or IF ADALO WANT TO HAVE A LOOK PLEASE DO!

Hi @hughmcampbell, this sounds complicated, perhaps it would be good for us to jump on a quick call to discuss this and help you. Please book a time to have a short call:

@Colin you are full this week. Just let me know a time when you have 5 minutes please

Hi Hugh. Unfortunately only available on Monday to Wednesday and I’m in the CEST timezone.

Perhaps you could make a short video recording explaining the situation and I will make one in reply.

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