Custom action to Send SMS OTP's response is successful but no OTP being received

Facing a bug while using Gupshup’s Two Factor Authentication API to send SMS OTP.

We have been testing this Custom Action for almost 2 weeks now and it was working just fine till March. Since April we randomly stopped receiving the SMS OTPs completely in spite of getting a successful response status. There were no changes whatsoever made from our end. What could be the possible explanation for this?

Hi @Helpee,

This is probably a bug on Adalo’s side.

Please submit a support ticket for this issue.

Thanks, @James_App_Maker, we’ve submitted a ticket.