Internal Server Error when Updating User Database

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1

Hi Adalo Community,

I am a newbie, working on a Journal app. I have made an Edit Profile page but I get “Internal Server Error” and it won’t update the User database. After reading other posts, I have tried deleting the User records, then saving, leaving and coming back on another day…didn’t help. It doesn’t look like deleting the User collection is allowed, otherwise I would have tried for a fresh start.

BTW I have been able to create an Edit Entry form that correctly edits a journal entry. Not sure why the Edit Profile page isn’t working.

Any advice is greatly appreciated!

User Database
User Database1149×520 27.3 KB

2

I thought I had attached more images…let me show the form details

Edit Profile Form
Edit Profile Form1035×586 38.8 KB

Edit Profile submit button
Edit Profile submit button986×559 36.3 KB

3

Hi Gday!

Adalo has some protection to not allow users to change important data but, those permissions can be changed, use the icon with a key in a shield.

That may not work and that means that your DDBB could be corrupted. If after all keep having the issue, contact them via internal support ticket.

Regards
Jare Ramirez

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4

Thank you for taking the time to respond. It was good to learn about the permissions icon, but it didn’t solve the problem. I will submit a support ticket.

Thanks again,
Gina

5

Hi Jare and Adalo Community,

Here’s an update on the Internal Server Error I had. First of all, I want to publicly thank Shipra Thakur, Client Happiness Advocate for Adalo. She made a video explaining the error I had and also gave me a couple of tips.

The screen I had for Sign Up was not set up correctly as a Sign Up screen (mine was set to Log In instead) so the User database could not add Users.

I am impressed with the level of support from both Adalo and the Creator Community. Very happy that I have chosen Adalo for building my app.

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