Interpreting Push Notification Successful and Failure Counts

When sending push notifications via API to four test users, I get the following responses:


Repeated push notifcations seems to get the same response as the previous one for that user.

Ironically, the one user reporting issues getting push notifications is response#2 which has 0 failure:

What is the recommended workflow for helping users who report not being able to get push notifications? I do not think we can reliably say that failed>0 means a bad outcome for the push notifications as my users with failed = 3 and failed =4 are reliably getting push notifications now.

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