@linuxliam I was able to figure it out. For me you need to setup the screen redirect option to open in “Other Apps”. Whenever I setup the screen redirection to something other than this it didn’t work, including having them be opened in the web app.
Hopefully that works for you as well. If you scroll down to the bottom of the screen option you will see the apps with a linked database, from their you can select the screen you want the notification to take your users too.