Hi there, I have several apps that run using PDF GENERATOR API.
At the moment, every time I click the button in the several apps, it just gets stuck loading
Anyone else experiencing something similar?
I made tests with other app builders that I use, and I had no problem using the PDF GENERATOR API, so it is not an account problem but an Adalo problem
Hi @lguerreroa,
Youâre referring this component right? Looks like working for me with a quick test performed now!
Is it worked before which stopped working suddenly or it did not worked with your Adalo apps yet? Do you have enough monthly credits in your pdfgeneratorapi.com account? Are you seeing this issue in PWA or Native app or both?
Have you tried with the output option, âJSONâ to see what you get to identity whatâs going wrong?
Thank you and have a great day!
Thanks Dilon, yes I have been using the API for as long it has been available on Adalo, the first problem I encountered is that an older API key seems to not work anymore, so I generated a new one on the Pdf Generator API site,
Now the problem is that even though I change the API key and Secret on the Adalo parameters, on the older button, it still doesnât work.
I tried creating a new button and it worked fine, but the problem is that creating a new button for all the applications is too much work, and not optimal
Could you give me any insight on what could I do
Thanks for the update lguerreroa!
What about the template ID and workspace identifier? Are they still accurate?
Could you try this? Select the âJSONâ option > add a input component into the screen > then add a change input value action in the pdf button > select the added input and add the pdf value from magic text. Then on preview of the app, clicking on the pdf button would update the input with a JSON payload where the issue might have mentioned.
I also have this problem. My pdfs generator stopped working yesterday. I cannot find the problem. I tried creating new and that did not work either. I no longer get pdf output in my text box either.
I went to the PDF Generator API Demo App that I downloaded to see if I wanted to buy the PDF generator. It shows how to setup your button and its broken now too. I wonder what changed that caused this to not work.
Hi @tammyh,
Welcome to the community! 
Is it in the native app (published to stores) or PWA?
Iâve checked the demo apps and looks like it doesnât works. (How to Integrate with Adalo | PDF Generator API) It might be related with that specific app where the app database might have not hibernated. If I clone the app and check the cloned app, it seems to work.
Are those details added into the component accurate? (api-key, template-id, workspace-id, secret-key,..) Is the new react native option turned on or off? : IMPORTANT: Republish your Android apps by November 1, 2025
@lguerreroa , @tammyh : If you guys could share the app URLs either here or in a DM, I would love to test and check.
Thank you and have a great day!
I have verified all details are correct regarding the API key, etc. The pdf button exists many places in my code doing many things. They all stopped working at once. This is the purchased item from the marketplace. Yesterday I turned Use new React Native Version to ON to see if it helped. It did not but, I left it ON. I can share a link to you. I will DM it.
Hi @lguerreroa @tammyh,
I think Iâve identified the issue. If line items used, component doesnât work and if not used, component works. You can try removing this part ( , {{line_items}}) from the JSON payload and component will work fine. There was an version update 4 days ago so surely this issue should be related with that new version. Iâve DMâd the developer of this component through Slack and tagging here too just in case. (@knight)
Letâs see how it goes and hopefully Knight will be able to submit a new version as a fix for this issue!
Thank you and have a great day!
hi all, Knight here, I m developer of the component, I just push a new release with a great new feature to let you test without consume the credit. By right it shouldât affect anything, I been doing round of testing, but I might miss out something.
Do you get any error? normally it will output the error when you generate failed.
Do you want to pm me the app and let me know how to generate so that I can check on it ?
I had the bubble for pdf url, just tried what you say by changing the output in json, even now, nothing is coming in the bubble.
same problem, the url was generated was writted in the âurl du pdfâŚâ bubble, not anymore. Here the thing. and here the screenshot of the console, red come at the same time i click on the button. (i dont know much about informatic language.) Hope it can help you solve the issue.
Hi Knight,
Tried with JSON output method but no action fires up so the component keeps loading. This happens in your demo app too. The button in the list doesnât work because it uses line items but the button under the list (certificate generation), works nicely!
Let me know what you think!
Thank you and have a great day!
@lguerreroa, @tammyh, @gregwoire : Knight has submitted a new version 5 hours ago which fixes this issue and using line items generates the pdf now which is everything back to normal! (demo app works too!) Would you guys able to test again and let here know?
This is now working! Thank you for your help.
Unfortunately, not for me, i logged out and logged in multiple times. but the issue is exactly the same. Do i need to do something to âupdateâ the button ? Im afraid because i have 80 Json Variables depending on magic text on this button (cant copy paste)
@lguerreroa how is it going for you ?
@gregwoire, could you DM me your app URL?
Off course, here : DASEpro 3
Sent a personal message asking for app login credentials, could you check?
FYI, identified Gregâs issue after taking a look at his app.
@lguerreroa , do you still experience any issues or everything good?
Thank you and have a great day!
