Hi @tammyh,
Welcome to the community! 
Is it in the native app (published to stores) or PWA?
I’ve checked the demo apps and looks like it doesn’t works. (How to Integrate with Adalo | PDF Generator API) It might be related with that specific app where the app database might have not hibernated. If I clone the app and check the cloned app, it seems to work.
Are those details added into the component accurate? (api-key, template-id, workspace-id, secret-key,..) Is the new react native option turned on or off? : IMPORTANT: Republish your Android apps by November 1, 2025
@lguerreroa , @tammyh : If you guys could share the app URLs either here or in a DM, I would love to test and check.
Thank you and have a great day!