Profile details not showing after sign up unless log out

[alimacca]

Hello,

I have an issue. It’s probably simple, but my heads about to explode.

The sign up is using custom forms. there are 4 steps. At the end of the process, inside the app, none of the data is shown e.g name etc etc. It is in the database. Account/record is created successfully.

1. Name, email, phone number > create account > step 2
2. Profile pic, description, etc > update current user> step 3
3. Multi select menu > updates user on selection > step 4
4. Mobile verification screen > success > timer screen > login

According to the editor “current user” data should be sent to the app internal home screen from the verification screen. In reality no data is shown in the app until the user logs out and then in again.

I think I must be missing something simple…

Any help would be amazing!

[Jacob_Lange]

Could you share some screen shots of the editor where these action are taking place.

[alimacca]

Hello! Thanks for responding!!

I’ll get those screenshots tomorrow.

Really appreciate your time.

[Victor]

Hi @alimacca,

Do I understand correctly, that on step 1 you have an action “Create User”, then on steps 2 & 3 &4 you have an action “Update Current User”?
And then on step 4 you have “Log In” with credentials taken from Current User?

Just in case - on the Home screen you can use Logged-In User → propertyX to show, not Current User.

Screenshots will help to debug the issue!

Best,
Victor.

[alimacca]

Hello! I’ll get the screenshots up asap! Caught up in another project at the moment.

I will try your recommendation, @Victor - really appreciate your time and input.

[alimacca]

Hello again!

I will try and go through this and explain as best I can, thanks for your patience!

Screen 1 - Create account

Screen 2 - update current user

Screen 3 - selecting/deselecting updates user

Screen 4 - links to screen depending if verify code is correct, or not

Screen 5 - On screen load it updates user as verified. Timer links to next screen

Screen 6 - Home screen that links to either a worker or a business account

Screen 7 - Showing that items/elements are calling “Logged in User”

As a note
Previously I had the flow of :

1. “Create user” action with a long form
2. Link to verify mobile screen
3. Link to the relevant user homescreen.

This flow worked - all user info was there.

Hopefully, this helps explain things a bit better. A workaround I found is to direct people to log in again after the account is created. Obviously, this is not ideal.

Again, really appreciate all your time and input for anyone who can help.

[Victor]

Hi @alimacca,

But where is the “Log in” action in the flow you’re showing?
No “log in” action → no logged-in user

Best,
Victor.

[alimacca]

Thanks! Sometimes you can’t see the simple things.

I’ll add this to the flow and see how it works. Is there a recommended place I should do this, after the first screen of sign up or as the user enters into the main part of the app (after the mobile is verified)?

A couple more quick questions. I guess I can use the login action and pull in the data from the input fields using magic text - email and password - to automatically log the new user in?

Also, do you explicitly need the “sign in” action in the flow as well as login action? Or, are they interchangeable?

Thanks a million, @Victor . Super appreciated.