Push notifications not working on internal testing android app

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1

Hi everyone.
I have an app which has both android and iOS builds generated and working fine on test devices.

While I can receive push notifications on iOS via TestFlight, i was not able to receive any on android. Is there anything I should be doing to enable them as I am testing the app before publishing it on google play?

Again notifications are working fine on iOS.

Thank you all.

2

Check the notification permission of the app in your device first, if it’s already enabled then on the welcome screen add an action of REQUEST NOTIFICATION & after that go for the new build.

3

Thank you Shantanu. I actually did that already and no luck. Proof is I get notifications on iOS

4

@ishantanusrivastava, it just occurred to me that I never got the notification permission screen when I log into the android app - I however do on the iOS app version on the same screen. This might explain why I never receive notifications on android. I wonder if there is something missing in how to setup the app on firebase or when I upload the APK file to Google Play console.

Any idea?
Much appreciated.

5

Don’t know the exact issue behind it, but I would suggest you to setup your firebase project again & android setup too.

6

I just followed your recommendations, reinstalled the firebase project, and reset the android publish app in Adala. But no luck. When I login to an account, the “Request Notification” screen doesn’t pop on Android but does in iOS. When I check the app’s information on Android, the “Show Notification” toggle is turned on.

@anon78309838 any idea before I file a ticket? Is there anything I should be doing on Google Plat Console maybe?

Thank you

7

I am having the same issue and have submitted a ticket as I could not find a solution

8

Thank you, @crmorris2 - I am glad I am not the only one. I will go ahead and submit a ticket as well. Let me know when you hear anything so we can share it back with the community. I will do the same.

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9

We are looking into this issue on the permissions action not being triggered on Android.

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10

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