Support is Adalo’s #1 Priority. You could read a blog from Adalo about support here.
First of all, every startup has it’s up’s and down’s.
Adalo’s UP is the product.
- Very fast to develop apps (less than 10 minutes)
- You’re in control of mostly everything
- Publish to the App Stores (something that Glide doesn’t have)
- Design, it’s basically the canva of the no-code world. — Quote from @iAppsNi
- I could go write an essay with all the features and components that are in Adalo but I don’t want to bore you.
Adalo’s DOWN is the support.
- Slow response times from support
- Sometimes gets lost within all the other tickets
With all startups, there are challenges. Not every startup is going to be perfect. Adalo is a startup. There are some components that are not functioning how they are supposed to be and some bugs…but that’s part of the startup life.
There are over 200,000 active makers building apps on Adalo. If 100,00 makers submitted a support ticket, it would be very hard for 2 people to answer every single ticket, keep in mind — not all of the tickets are bugs — some are just “need help” questions that can be asked & answered in the forum.
Also, the component marketplace is getting an upgrade soon. The next evolution of the Marketplace as being for Components, Templates, Actions, Database Integrations, & Experts, along with a way to sell & monetize everything!
Around 15 - 20 new components shoud launch this year. (including some from myself!)
I hope you understand everything now!
(CC: @Ben @David @anon78309838)