Support ticket no response

Hi, I tried to contact support about some questions to get information about non profit organization plans. I wrote since August 19th to get the professional plan and send the requested documentation, but I havent received response. Can someone help me? Thank you!

Hi @TechConexion,

Welcome to the community! :tada:

Could you share me the email address you used to send the ticket and the ticket ID you received, through a DM in here?

Thank you and have a great day!