Unable to connect Stripe

I am setting up my stripe account and it says I connected it after I filled out all the information yet when I go back to ADALO it says I still need to connect with strip. How do I fix this so I can connect with Strip. Am i missing a step? Thanks!

Do you have your Publishable Key and Secret Key filled out properly? I had to adjust mine at first because I put the wrong ones here. PK indicates Publishable Key and SK indicates Secret Key. Also, if you’re in test mode, make sure you use the test keys.

Screen Shot 2021-04-18 at 9.57.57 PM

Screen Shot 2021-04-18 at 9.58.06 PM

How do you have the other component fields filled out?

Hi Jrs,

Following up on what @KBass said, if that doesn’t work please submit a support ticket. :slight_smile:

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