Unable to verify my App Store Connect credentials

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1

Please I am having this issue help me solve

We weren’t able to verify your App Store Connect Credentials.

/Users/administrator/.rbenv/versions/2.7.6/lib/ruby/gems/2.7.0/gems/fastlane-2.221.1/spaceship/lib/spaceship/portal/portal_client.rb:62:in `team_id’: User ‘xxxxxx@gmail.com’ does not have access to any teams with an active membership (RuntimeError)

2

Hi there,

Your apple developer account membership has expired. Please renew it to avoid any issues.

3

@ishantanusrivastava Can you explain this? I’m seeing the same issue and just logged into my apple developer account with no problems.

4

Hi @Emeka,

If you already have an active developer account and are still facing issues, please submit a ticket for this.

5

I have submitted a ticket countless times. But no solution

6

@ishantanusrivastava Thank you. A purchased component caused the issue. I removed it, and new builds are working again.

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7

I made a ticket, and this anwser worked for me.

Hi,

Thanks for writing to us! We had a service interruption regarding this issue, but it has been resolved successfully. Could you please change your credentials (account password and app-specific passwords both - anytime you change your account password, the app specific passwords are nullified) and retry?

8

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