My web app works fine on my Mac using Safari or Chrome. But my assistant’s web app doesn’t work on her Mac. At the same time, when I click on it on my computer, it works. When she clicks on the same thing, it searches for hours. The same thing happens with some of my clients, while I have no problem!
Maybe I have similar issue:
My webapp fires from a webpage. When I access the web app from the webpage on iphone safari works well but when I open on iphone google it does not work. It happen on both my iphones.
Can someone counter check this for me…on an iphone using google
Go to smartz-tutors.sg
click on the “Launch Smartz Tutors” button
Do not install the app to your home page
Click on the “Login” or “Signup” button
See if you can proceed, I get the “action not completed” error
Let me know if its ok or you get the same error
Thanks
Jay
Hi @emmuraiso
My WEB app works fine on desktop/chrome but it doesn’t in IPAD/chrome (don’t load the list).
The Kryptonite are the list always the list….
@emmuraiso : Is the assistant trying on Safari + Chrome but still doesn’t work? Is it the same network connection or a different one? Is those clients using a Mac too? Could you share me your Adalo App URL in a DM?
@eduscvs : Doesn’t have an iPhone and shared with a team member to reproduce the issue. (I don’t see any issues with my laptop or Android mobile device) Would you be able to share a quick screen recording of what you see with both browsers in here or in a DM?
@Fercho : I’ve shared this with the team already and they’re taking a look.
Thank you and have a great day!
this is done on the iphone with google
this is done on iphone with safari..then google..it works as it should here
Thanks Jay, will share with the team!
Also in the first video, saw the red area in the address bar. What do you see when you click that area?
oh it is because i reuse the password many times for testing accounts. This is the message I get from the red mark
Could you guys check again and let me know if you’re still facing these issue?
Let me know!
Thank you and have a great day!
ok for me…..thanks dilon for always “being there”
@emmuraiso, @Fercho, @eduscvs : Eng team along with James applied fixes so could you guys all confirm that everything is back to normal? If you’re still seeing the same issue or a different issue, please let here know!
Thank you and have a great day!
Fixed! Thanks for the support
All good here. Thanks to “all hands on deck”
