Webhook not sending data/hook to Make

Hi,

I am having problems sending a webhook to Make. When this button is pressed, it should send a webhook with a small payload to Make. However, Make isn’t receiving anything, even though the custom action works perfectly when I run tests and on other screens.

Does anyone know a solution?

Hi @Paco,

Most probably something in the payload prevents data to be sent correctly.
You can have a look in browser console (in Chrome is is View → Developer → Developer tools). In the “Network” tab you can track the requests on the page, and when you press a button, you’ll see the request to Adalo backend server (which, in turn, sends the request to Make). The details there might help you understand what’s going wrong.

Best,
Victor.

Hi Victor,

What am i looking for?

Have a look at “execute” entry (one of them contains payload)

or

The second one. Have a look at payload, preview, response.

I have had the same issue before. It is usually when a text field is multiline. Once the input includes a 2nd line by pressing the Enter/Return key, the webhook will not fire at all and Make won’t receive anything. And no error will flag either…

The only answer I have is to make sure the text input is single line, then the user cannot press Enter/Return.

Hope that helps.

Uhm this indeed a multi line request, but it’s the body of a email, so it’s almost always multi line… so there is no fix?

I have read something in the forums about a solution to it. For emails, I sometimes create an email record in a collection. Then use a webhook to Make with the email record ID to get the email record, and then send it in the next action. Because it doesn’t mind getting a record with a multi line text, but it doesn’t like sending it in a webhook. Pretty sure it’s a JSON formatting issue, not an Adalo issue.