Can somebody please advise? My location is working on desktop preview, but not on mobile

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1

Hi All,

I am newer to Adalo and enjoying it so far!

I am having a problem where the device location is appearing in my app when previewed on my computer; however, the device location is not showing when viewed as a test on my mobile device. At the bottom of my mobile, an error stating “Location data is not available” appears. Note: the addresses of the business locations work fine, but not the device location. Also, this is saved as a bookmark on my mobile and not a live app, if that has any correlation…

I have tried to troubleshoot this for some time now, reviewing all the the Adalo support info as well as past Community threads. However, I have yet to be able to resolve this problem.

I have checked my Google maps API and billing as well as turned off all restrictions. I (believe that) I have also configured the settings in Adalo correctly, but still I am missing something! Please also note that I am not receiving a request on my mobile that is asking for acceptance to use current location as some of the troubleshooting tips elude to.

I appreciate if anyone may provide me some direction / pointers on this matter!

Thank you,
Nick

2

Hi,

Hope you’re doing well.

Make sure you give the permission to browser you are using. From notes, I think you are using safari and in safari, you have to enable the location from settings.

Thanks

3

Hi Shantanu,

Thank you so much for your reply. I have just double-checked my Safari location settings and they were set to “Ask”. I have since changed to “Allow”, but still no luck, see below:

image

To provide some visuals of my problem, I am attaching some screen captures:

  1. When I click in the location field, it appears that it will work correctly, by asking to use current device location:

image
image1109×489 40.8 KB

  1. However, when I select “Current Device Location” (bold text), it just disappears and goes beck to default field:

image
image1104×202 8.33 KB

  1. Further, the Location error below appears at the bottom of my screen:

image
image1100×219 24.5 KB

Any further ideas as to how to resolve this is greatly appreciated!

Thanks again,
Nick

4

Hi Adalo Community,

Any further advice here?

Thanks again!