I’m having difficulty connecting my custom domain. Can someone please tell me where I’m going wrong?
Hey @DrBee,
You can’t add a CNAME record for a “root” domain (thesageai.com). This is against the DNS standards; one exception I’m aware of is Cloudflare.
So you need to setup a separate subdomain for your app, e.g. app.thesageai.com - add a CNAME record for “app”.
This question has been discussed in a forum numerous times - if you do some search you’ll find problems and solutions.
Best,
Victor.
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Thanks Victor.
It appears to have been sorted by using www as the host. I’ll provide some feedback directly to Adalo as the instructions are ambiguous. I suppose that’s why it has been asked numerous times before. I did search in the forum before posting although the instructions I found didn’t seem to work.
Once the payment to an upgraded plan has settled from pending, it looks like it will transfer as the test run was “successful”.
I really appreciate your response.
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