I am having a problem where external links coming from my Side Navigation menu do not work in Android nor iOS. However those links work fine in the webapp.
Is there a bug here in Adalo 3.0?
Sometimes there are sites that are blocked for security reasons (e.g. payment pages, etc.)
Specifically the links are to [1] a public Google Maps (My Maps) map page and [2] a public YouTube channel. I guess I could see iOS blocking these but I can’t see why it would be blocked on an Android device.
Hi @kenclem,
I’ve just tried the URLs you posted above with a native build on Android and they worked fine for me which opens up without any issues. What exactly happens when you’re testing? Is it not executing the action which just nothing happens or showing a warning popup, or anything else? Did they opened up normally before? (before 3.0 release) Works all good when the web app viewed through your mobile device? Or this might be specific to your mobile device only due to some blockings of your device or browser but not sure though.
Thank you and have a great day!
These links opened normally before 3.0 update. The links do work as expected in webapp on a mobile device (example: iOS 26 on Safari AND Chrome)
That device was an iPhone 16 Pro. I have also tried on my test Android device - a Pixel 6a running Android 16 and the links open there into Chrome browser just fine.
Hi @kenclem,
Thanks for the screenshots and for more details!
If there’s no blocks from the browser (which should not be because the web app opens the URLs correctly), all apps are updated to the latest version, tried after clearing app cache, might be a formatting issue in actions (something similar like this : Link URL problems) or an issue specific to your app. Have you hardcoded the URLs in external link actions or it’s mapped from the database? (in-app browser or not in-app browser?) All started happening after you submit a new build which is after 3.0 release? Did you tried uninstalling the app and installing the app again? Have you submitted a support ticket to Adalo?
Thank you and have a great day!
Hardcoded in the side navigation.
All started after latest build
I tried uninstalling app; then rebooting phone; reinstalling app – errors still happen.
I guess I have to submit a ticket…
Hi @kenclem,
Thanks for the update and apologies for the delay!
Have you generated the latest build after turning on the react native version toggle or not? Did Adalo replied to you?
Thank you and have a great day!
The toggle had already been on. I also tried publishing with the toggle off. Still having the problem in either case.
They did reply and I’ll try their suggestion next.
Hi @kenclem,
Thanks for the update and that’s weird…
Just now, I tried again with a new build which faced the issue you’re facing but then I removed the component from the screen > refreshed the editor > re-added the component > re-configured the link actions and tested with a new build which it worked and no issues again!
Thank you and have a great day!
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