Stipe Error for Subscription

I’ve tried to troubleshoot this and it seems like so many people are having the same issue. There seems to be no solution to this and I can’t find any place where Adalo has said what the issue is. Has anyone been able to figure out this error? It’s very frustrating as I’m close to launching my app and I can’t get user to pay for it.

Hello, you can submit a support ticket through this link:Submit a Support Ticket

Thank you!

This is a common catch-all error that is usually a setup issue. Check these items:

  1. Is the user logged in when they click the purchase button? The user needs to be logged in with a valid email.
  2. Is the Test mode off?
  3. Is the product ID correct? We have seen product IDs get mixed up and it causes this error.

Thanks

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